Dialtone Production
Dialtone Production is a business based in Jamaica, offering services and products.
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Legal Information

Privacy Policy

1. Information We Collect
We may collect and process the following data about you:
Personal Information:  We may collect personal information that you voluntarily provide to us, such as your name, email address, and contact information when you create an account or communicate with us.
Device Information: We may collect information about your device, including the type of device, operating system, unique device identifiers, and mobile network information.
Usage Data: We may collect information about how you use our App, such as the features you use, the pages you visit, the time and duration of your use, and other usage statistics.
-Location Data: With your consent, we may collect and process information about your location. We use this information to provide location-based services.

2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our App, including providing you with the services you request and improving the user experience.
To Communicate with You:  We may use your information to communicate with you about updates, promotions, and other relevant information regarding our App.
To Personalize Your Experience:  We may use your information to tailor content and advertisements to your preferences and interests.
To Analyze and Improve Our App: We use data analytics to understand how our App is used and how we can improve it.
To Ensure Security and Prevent Fraud: We may use your information to protect our App, enforce our terms and conditions, and detect and prevent fraudulent activity.

3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
With Service Providers:  We may share your information with third-party service providers who assist us in operating our App, conducting our business, or providing services to you, so long as these parties agree to keep this information confidential.
For Legal Compliance:  We may disclose your information if required to do so by law or in response to a legal request, such as a court order, subpoena, or government investigation.
In Case of a Business Transfer:  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Security of Your Information
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the contact information provided below.

6. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Mobile 
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Disclaimer: This privacy policy template is a general guide and may need to be adjusted to fit your specific requirements. It is recommended to seek legal advice to ensure compliance with all applicable privacy laws and regulations.

1. If you are unsatisfied with your purchase, we offer a full refund, exchange, or credit within 1–30 business days, subject to conditions. The product must be unopened, unused, and in its original packaging with all tags still attached.























                                                   





















Terms and Conditions

1. Information We Collect
We may collect and process the following data about you:
Personal Information:  We may collect personal information that you voluntarily provide to us, such as your name, email address, and contact information when you create an account or communicate with us.
Device Information: We may collect information about your device, including the type of device, operating system, unique device identifiers, and mobile network information.
Usage Data: We may collect information about how you use our App, such as the features you use, the pages you visit, the time and duration of your use, and other usage statistics.
-Location Data: With your consent, we may collect and process information about your location. We use this information to provide location-based services.

2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our App, including providing you with the services you request and improving the user experience.
To Communicate with You:  We may use your information to communicate with you about updates, promotions, and other relevant information regarding our App.
To Personalize Your Experience:  We may use your information to tailor content and advertisements to your preferences and interests.
To Analyze and Improve Our App: We use data analytics to understand how our App is used and how we can improve it.
To Ensure Security and Prevent Fraud: We may use your information to protect our App, enforce our terms and conditions, and detect and prevent fraudulent activity.

3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
With Service Providers:  We may share your information with third-party service providers who assist us in operating our App, conducting our business, or providing services to you, so long as these parties agree to keep this information confidential.
For Legal Compliance:  We may disclose your information if required to do so by law or in response to a legal request, such as a court order, subpoena, or government investigation.
In Case of a Business Transfer:  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Security of Your Information
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the contact information provided below.

6. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Mobile 
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Disclaimer: This privacy policy template is a general guide and may need to be adjusted to fit your specific requirements. It is recommended to seek legal advice to ensure compliance with all applicable privacy laws and regulations.

1. If you are unsatisfied with your purchase, we offer a full refund, exchange, or credit within 1–30 business days, subject to conditions. The product must be unopened, unused, and in its original packaging with all tags still attached.























                                                   





















Red Flags

1. Unfortunately the world of dub-plates is not immune to scammers and as we know all business is susceptible to scamming. Like us you have probably noticed an increase in scam posts Re: artist(s) available for dub-plates which are then took down when it is realized these are a scam. Please don't fall for these scams, it harms the industry, it harms the artists, it harms the music we all love. Dialtone Production is a trusted reputable dub-plate  agency where you can now order directly from our website knowing that you are protected and your purchase of dub-plates  is secure. This is why here at Dialtone Production we only use reputable payment methods. Don't fall for these scams choose Dialtone Production


2. This is to let all our customers and supporters aware that Dialtone Sound is not located in Nottingham United Kingdom. Dialtone Sound is located in Greater Manchester United Kingdom and Kingston Jamaica. These are the only locations for Dialtone Sound. Please to be advice that we will update you once we have establish any new location via email. We are aware of flyers and other marketing tools advertising Dialtone Sound without our consent, and we respectfully request that the Dialtone Sound in Nottingham stop using our Name " Dialtone Sound"


Legal action processing

         

To avoid falling victim to scams, be wary of unsolicited calls, texts, or emails. Don't provide personal information, and verify the authenticity of communications by contacting the company directly. If you suspect a scam, report it to us or the relevant authorities, such as FTC, Scamwatch or your local police.  


Please don't hesitate to reach out if you need to book Dialtone Sound.                                                                                                                                                                                                                                                                                                                                                                                          

Report to us

Refund and Return Policy

1. If you're not completely satisfied with your purchase, we offer returns within 1-30 days of receipt. The item must be unused, in its original packaging, and with all tags attached. To initiate a return, please contact us at finance@dialtoneproduction.com/18554969341. Shipping costs for returns are the responsibility of the customer, unless the item is defective or damaged. Once the return is processed, a refund or exchange will be issued as per your preference.

Book a pick-up and delivery

Fill out the form to request a refund.

Submit the required form for processing

Finance Department

Apply for a waiver
Submit banking details for payout
Request a credit limit
Request for Charitable Contribution
Pledge to pay
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Human Resources [HR] Department

Grant permission
Change contact info
Report an incident

Warehouse Department

Submit files for a task/project

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