Effective Date: July 1,2025
At Dialtone Productions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect personal information when you:
Register an Account: Name, email address, phone number, and payment details.
Make a Purchase: Billing and shipping information.
Contact Us: Email address, message, and contact information.
Visit Our Website: Data related to your IP address, browser type, device, and website usage.
Submit Music or Content: Audio files, project details, and any additional information you provide.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: Process orders, bookings, and requests related to our music production, dubplate, and jingle services.
To Communicate: Send order confirmations, updates, newsletters, and promotional offers.
To Improve Our Services: Analyze website usage and customer feedback to enhance the user experience.
To Process Payments: Handle transactions securely through trusted payment processors.
To Ensure Legal Compliance: Fulfill any legal obligations related to transactions and customer rights.
3. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers only in the following cases:
Service Providers: We may share your information with third parties who assist in fulfilling orders, processing payments, and managing our website (e.g., payment processors, email providers).
Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect the rights, property, and safety of Dialtone Productions or others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about your browsing behavior on our website. Cookies help us remember your preferences and improve the website experience. You can control cookies through your browser settings, but note that disabling cookies may limit your experience on our website.
6. Your Rights
You have the right to:
Access: Request access to the personal information we have on file.
Update: Request correction of inaccurate or incomplete information.
Delete: Request the deletion of your personal data in accordance with applicable laws.
Opt-Out: Opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to periodically review this page to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us
Effective Date: July 1,2025
Welcome to Dialtone Productions! By using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Terms
Acceptance of Terms: By accessing and using Dialtone Productions’ services, you agree to the terms outlined in this agreement.
Eligibility: You must be at least 18 years old to use our services, or have the consent of a parent or guardian if under 18.
2. Services Provided
Dialtone Productions offers music production, recording, mixing, mastering, dubplate, jingle, and event-related services. We also provide remote recording services, studio bookings, and other music-related services.
3. Payment Terms
Payment Methods: We accept various forms of payment, including PayPal, credit cards, bank transfers, and digital wallets.
Payment Schedule: Full payment or a deposit is required to confirm your booking. The balance is due before the session starts unless other arrangements have been agreed upon.
Refunds: Please refer to our Refund Policy for more details on eligibility for refunds.
4. Intellectual Property
Ownership: You retain full ownership of your intellectual property, including any music or content you submit to us. Dialtone Productions does not claim ownership of your work.
Licensing: By submitting music, you grant Dialtone Productions the right to use, distribute, and promote your work for the purpose of our services, including distribution platforms and promotional materials.
5. Cancellations and Rescheduling
Cancellation Policy: You must notify us at least 48 hours in advance to cancel or reschedule a session. Cancellations made less than 48 hours before the session may result in a cancellation fee.
Refunds for Cancellations: Refunds are issued according to our Refund Policy. Please refer to it for detailed information.
6. Confidentiality
Dialtone Productions respects the confidentiality of your work. We will not disclose or share your music, content, or personal information with third parties without your consent, except as required by law.
7. Limitation of Liability
Responsibility: Dialtone Productions is not responsible for any losses, damages, or issues arising from the use of our services, including data loss, technical failures, or issues with third-party services.
Force Majeure: We are not liable for delays or failure to perform due to circumstances beyond our control, such as natural disasters, technical failures, or other unforeseen events.
8. Privacy
Personal Data: We collect and use your personal information in accordance with our Privacy Policy. By using our services, you consent to our privacy practices.
9. Changes to Terms
Dialtone Productions reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website, and it is your responsibility to review them periodically.
10. Governing Law
These Terms and Conditions are governed by the law, and any disputes will be subject to the exclusive jurisdiction of the court.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us